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Need Help? We've Got You.

Here are answers to the most common questions our users ask. Still curious? Reach out!

What is Secrely?

Secrely is the next-gen anonymous messaging app that empowers your connections like never before. Forget basic DMs – Secrely provides you with a unique, personal link. Share it anywhere, and let anyone send you secret, anonymous messages directly to your inbox.

But here's where it gets truly interesting: If you're intrigued by an anonymous message, and the sender has enabled replies, you can step into a private, anonymous chat right within the app. This means you can dive deeper into meaningful conversations, explore new connections, or get honest feedback, all while maintaining full control over your identity until you choose to reveal it.

Secrely lets you:

  • Receive anonymous messages: Get unfiltered thoughts, compliments, or questions via your unique personal link.
  • Engage anonymously: If allowed by the sender, transform intriguing anonymous messages into real-time, private, anonymous conversations.
  • Control your reveal: Your identity stays secret until you decide to show it.
  • Connect authentically: Experience deeper interactions, free from the pressures of identity.

It's not just messaging; it's a new way to connect, explore, and express yourself with genuine freedom.

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Is my identity anonymous?

Yes, your identity is automatically anonymous when you send messages on Secrely. Our core design ensures that when you send a message through a user's unique link, your identity is not revealed to the recipient.

Secrely is built around the principle of anonymity:

  • No identifying information: Recipients will not see your name, profile picture, or any personal details.
  • Focus on the message: The conversation is centered purely on the content, allowing for unfiltered and authentic interactions.
  • Privacy by design: Our system is engineered to protect your identity from the moment you send a message.

While we are committed to maintaining your anonymity, we always advise users to be mindful of the information they choose to share within their messages, as no digital system can guarantee absolute foolproof privacy against self-disclosure.

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Can I control who sends me messages?

Yes, you have control over who can send you messages and how you manage unwanted communication on Secrely.

While you don't set granular pre-approval modes, you can manage your incoming messages effectively:

  • Disable your anonymous link: You can deactivate your unique Secrely link at any time if you wish to stop receiving any new anonymous messages.
  • Report & Block unwanted senders: If you receive messages containing harsh language or anything inappropriate, you can easily report the sender. Once reported, you also have the option to block them, preventing them from sending you any further messages until you choose to unblock them.

You can manage your blocked users list in Settings > Privacy. This empowers you to maintain a comfortable and safe experience on Secrely.

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Can I reply to messages?

Yes, you can initiate a two-way conversation on Secrely, provided the sender has enabled the reply option for their anonymous message.

When you receive a message:

  • Check for reply option: Not all anonymous messages are designed for immediate replies. If the sender has enabled it, you will see an option to start reply a chat.
  • Engage anonymously: If the reply option is available, you can respond, and the conversation will continue as an anonymous chat, maintaining your privacy.
  • Optional Identity Reveal: Within an ongoing anonymous chat, you have the choice to reveal your identity to the other party at any point, should you feel comfortable doing so.
  • Manage unwanted messages: You always have the option to choose not to reply and archive the conversation, or block the sender if you do not wish to receive further messages from them.

This ensures that while you can engage in deeper conversations, the level of interaction is initially set by the sender, giving them control over their anonymous outreach.

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How do I report abuse?

We take abuse seriously and have a zero-tolerance policy for harassment, threats, and inappropriate content. To report abuse:

  1. Open the conversation with the problematic message
  2. Tap the three dots (⋮) in the top right corner
  3. Select "Report" from the menu
  4. Choose the reason for reporting and provide any additional details
  5. Submit your report

Our trust and safety team reviews all reports within 24 hours. You can also block users immediately to prevent further contact.

Note: Even for anonymous messages, we maintain encrypted records that can be used to identify and ban users who violate our community guidelines. Your safety is our priority.

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Is this available on Android/iOS?

Yes! Secrely is available on both major mobile platforms:

  • iOS: The iOS version for iPhone and iPad is currently under development and will be available on the App Store soon. Stay tuned for updates!
  • Android: Available on Google Play Store for devices running Android 7.0 or later

We also have a web version at app.secrely.com that works on most modern browsers, allowing you to access your messages from your computer.

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How do I create an account?

Creating a Secrely account is quick and easy:

  1. Download the app from the Google Play
  2. Open the app and tap "Sign Up"
  3. Enter your email address for verification
  4. Create a username and password
  5. Verify your email with the code we send

That's it! You can start using Secrely immediately after verification. Your account can be as detailed or as minimal as you prefer, depending on how you want to appear to others.

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What message types does Secrely support?

Secrely supports a variety of message types to make your conversations engaging:

  • For Incoming Anonymous Messages (Inbox):
    • Text messages: Standard text with support for emojis.
    • Music: Anonymous messages can include embedded music content.
  • For Anonymous Chats (Two-way conversations):
    • Text messages: Standard text with support for emojis, enabling fluid dialogue.

Important Note: The type of content you can send when initiating an anonymous message (via a link) determines what the recipient receives in their inbox. If an anonymous chat is established, communication within that chat is primarily text-based with emoji support to ensure a focused and private dialogue.

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How secure are my messages?

Security is a top priority at Secrely. Here's how we protect your messages:

  • End-to-end encryption: All messages are encrypted so only you and the recipient can read them
  • Encrypted message storage:Messages are securely stored in our database in an encrypted format. This means even if there were unauthorized access to our database, the content of your messages would remain unreadable.
  • Abuse Reporting Retention:Messages reported for abuse may be retained temporarily in an encrypted state for review by our trust and safety team, in accordance with our Terms of Use.

Security Tip: While we implement strong security measures, remember that the recipient of your messages could still share their content through other means. Always be mindful of what you send, even in "secure" conversations.

We are committed to continuously improving our security measures to provide a safe and private messaging environment.

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Is Secrely free to use?

Yes! Secrely offers both free and premium options:

Free Plan

  • Unlimited anonymous messages: You can send and receive anonymous messages via links without limit.
  • Daily Star Limit: You receive 50 "Stars" daily, which reset every 24 hours.
    • Each message bubble in a chat costs 1 Star.
    • Replying to an anonymous inbox message to create a new chat room costs 5 Stars.
  • Chatting Limitations: Once your daily Stars are depleted, you won't be able to start new chat rooms or send further messages in existing chats until the Stars reset the next day.
  • Basic anonymity features
  • Basic media sharing

Secrely Premium

We are actively working on a premium version of Secrely that will offer enhanced features and remove daily Star limitations for an even more seamless communication experience. Stay tuned for updates on its launch!

We believe privacy should be accessible to everyone, which is why our free plan includes essential features. The upcoming Premium plan will add extra convenience and customization options for those who desire them.

Still have questions?

We're here to help! Our support team is ready to answer any questions you might have about Secrely.